Collected Connections (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and health-related information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or engage with our therapy services.

​

Information We Collect

We may collect various types of information, including:

• Personal Information: When you reach out to us, request an appointment, or register for services, we may collect personal details such as your name, phone number, email address, and any information you voluntarily share with us.

• Health Information: In the course of providing therapy services, we may collect health-related information required for your care. This information is protected under HIPAA (Health Insurance Portability and Accountability Act) and is not shared outside of our practice without your permission except as allowed or required by law.

• Usage Data: We may collect information on how you use our website, such as IP address, browser type, pages visited, and date and time of access. This helps us analyze site usage and improve user experience.

​

How We Use Your Information

We use your information for the following purposes:

• To Provide and Improve Services: Personal and health-related information enables us to offer and enhance therapeutic services based on your specific needs.

• To Communicate with You: We may use your contact information to respond to inquiries, send confirmations, or provide reminders and relevant information about appointments or our services. You can opt out of non-essential communications at any time.

• To Improve Our Website: Usage data helps us understand how visitors use our website, enabling us to improve site functionality and content to better meet users’ needs.

​

Protecting Your Information

We take the security and confidentiality of your information very seriously. Our website complies with HIPAA standards to safeguard your health information. All personal and health data is stored securely on HIPAA-compliant systems, and only authorized personnel have access to your information.

​

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may only share your information in limited circumstances:

• With Your Consent: If you request us to coordinate with other healthcare providers or agencies, we may share your information with your explicit consent.

• For Legal Compliance: We may be required to disclose your information to comply with legal or regulatory obligations, or to protect your health, safety, or the safety of others.

​

Third-Party Services and Links

Our website may include links to third-party websites or resources for your convenience. Please note that these external sites are not governed by our Privacy Policy, and we encourage you to review their privacy policies before sharing any information.

​

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to analyze site traffic, improve functionality, and enhance your browsing experience. Cookies are small text files stored on your device, which help us recognize repeat visitors and provide a more personalized experience. You can manage or disable cookies in your browser settings, though this may affect certain site features.

​

Your Rights

You have the right to request access to, update, or delete your personal information. You may also request copies of your health records in compliance with HIPAA regulations. To make any such requests, please contact us directly using the contact information below.

​

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Any updates will be posted on this page with an updated “Last updated” date, and we encourage you to review it regularly.

​

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Collected Connections
Email: info@collectedconnections.com
Phone: 469-202-3041